COVID-19: Libraries Support and Information

Quick Links

 

Service Updates

Here's what you need to know: 

  • Effective Jan. 8, Rush Rhees Library hours are:
    • Monday to Thursday, 10 a.m. to 8 p.m.
    • Friday, 10 a.m. to 5 p.m.
    • Saturday to Sunday, 12 p.m. to 5 p.m.

All other libraries will close and be available by appointment only.

  • All physical reserves will move to Rush Rhees Library
  • Rush Rhees Online services and resources are still available.
  • Library staff and outreach librarians are available and ready to help you find electronic alternatives to any print material you needed. If you have questions or would like assistance, see the Talk to a librarian section below.
  • Miner Library and Sibley Library are open and continue to provide services.

 

Interlibrary loans (ILL)  

  • Electronic requests for articles or book chapters can still be requested and will be delivered to your ILL account as usual.
    • To request an electronic resource via ILL, visit illiad.lib.rochester.edu and click on the “Login" button.
    • The first time you log in, you will need to register and select River Campus as your pick-up location.
    • Once logged in, you will see a menu on the left-hand side of your screen. Under “New Request,” click on the item type you are requesting. Please provide us with as much information as possible.
  • Requests for physical items can be submitted as usual but may take additional time to process.
    • All ILL items may be picked up at the Rush Rhees library once they have been received. You will receive an email when the item you requested is ready for pickup.
  • For help with an ILL request, please email ask@library.rochester.edu.

 

Student support

 

Faculty support 

Here are just a few ways that we can help, and we welcome other requests you may have that we can accommodate.

  • Identify, obtain, and access electronic course materials. Library staff will order electronic items when available and will ensure licenses meet class needs. Requests for course reserves may be submitted via our Course Reserves form. With the recent change to online courses, requests for course reserves materials may not be completed in time for the first day of classes. We thank you for your patience as library staff work to deliver these materials as quickly as possible. 
  • Request digitization of course materials in a print format. Subject to limitations for copyright compliance. To make a digitization request, be sure you are logged into your DiscoverUR/Library account, find the necessary item within our discovery system,  go to the full record, and look for the "Get It" options, which should include digitization.
  • Digitization of films for use as course materials. Due to copyright limitations and technical constraints, digitization of films is offered only on a very limited basis and can take a while to complete. Please contact tclifford@library.rochester.edu or p.schwartzman@rochester.edu to request a consultation on this service. For help identifying films already available in a streaming format through the River Campus Libraries, consult the resources on our Streaming Video LibGuide: https://libguides.lib.rochester.edu/StreamingVideo
  • Identify and access alternative course resources. When course materials are not available in an electronic format and digitization is not possible, talk with your assigned departmental librarian to discuss open access and open educational resource options.
  • Request instruction and research support for faculty and students. Your librarian is ready to shift to online teaching as well. Please reach out so that we can make the necessary arrangements. Librarians can:
  • Develop virtual activities and assignments to facilitate online interactions and engagement
    • Discover and use software for audio, video, and collaborative needs
    • Serve as a second pair of eyes or a sounding board for materials you are creating for remote instruction
  • Contact the Library Staff and make appointments. Click the CHAT LIVE button from the library’s home page from 9 a.m. to 5 p.m. EST, Monday through Friday. See which librarian is online at our public on-call schedule. You may contact your subject librarian directly with questions and requests or email rclconsult@library.rochester.edu. You are invited to make an online appointment with a librarian. General library questions (e.g., hours of operation) can be sent to ask@library.rochester.edu.

  • Faculty support for Hy-Flex

 

Talk to a librarian 

You’re not on your own!  

  • We encourage you to schedule an appointment with an outreach librarian. 

  • You can also use the “Chat live” function on this website to talk to library staff who are available: 

    • from 9 a.m. to 5 p.m., Monday through Friday.  After hours? Please contact us.  

  • You can also see who is online on the public on-call schedule

 

Course Reserves

  • New and modified Course Reseves requests may be submitted via our Online Form.
  • For the time being, all physical Course Reserves materials will be shelved at the Rush Rhees library. Students may request access to these materials at the Lam Square Q&i Desk.
  • Request digitization of course materials in a print format. Subject to limitations for copyright compliance. To make a digitization request, be sure you are logged into your DiscoverUR/Library account, find the necessary item within our discovery system,  go to the full record, and look for the "Get It" options, which should include digitization.
  • Digitization of films for use as course materials. Due to copyright limitations and technical constraints, digitization of films is offered only on a very limited basis and can take a while to complete. Please contact tclifford@library.rochester.edu or p.schwartzman@rochester.edu to request a consultation on this service. For help identifying films already available in a streaming format through the River Campus Libraries, consult the resources on our Streaming Video LibGuide: https://libguides.lib.rochester.edu/StreamingVideo
  • When course materials are not available in an electronic format and digitization is not possible, talk with your assigned departmental librarian to discuss open access and open educational resource options.
  • With the recent change to online courses, requests for course reserves materials may not be completed in time for the first day of classes. We thank you for your patience as library staff work to deliver these materials as quickly as possible. 

Library hours

  • Effective Jan. 8, Rush Rhees Library hours are:
    • Monday to Thursday, 10 a.m. to 8 p.m.
    • Friday, 10 a.m. to 5 p.m.
    • Saturday to Sunday, 12 p.m. to 5 p.m.

All other libraries are only available by appointment.

  • Please email ask@library.rochester.edu to schedule an appointment for: 
    • Carlson Science and Engineering Library
    • Art & Music Library
    • POA
    • Rossell Hope Robbins Library
    • Studio X